Privacy Policy
Last updated: May 2026
1. Who we are
LaunchAudit is operated by DXBTOK Ltd, company number 16596613, registered office at 71–75 Shelton Street, Covent Garden, London, United Kingdom. For any privacy-related queries, contact us at support@launchaudit.net.
2. What personal data we collect
We may collect the following personal data:
- Name and email address
- Company or project name
- Website URL submitted for audit
- Business information provided through the intake form
- Payment confirmation data
- Support messages and communications
- Basic technical and analytics data from website usage
3. Why we collect data
We collect and use personal data to:
- Process orders and deliver audits
- Communicate with customers about their order and audit
- Manage payments and issue receipts
- Provide customer support
- Improve the service
- Maintain business, tax, and legal records
- Comply with legal obligations
4. Third-party providers
We use the following third-party providers who may process personal data on our behalf:
- Stripe — payment processing
- Tally or form provider — intake form submission
- Hosting and deployment provider — website infrastructure
- Email and support tools — customer communications
Each provider operates under their own privacy policy and data processing terms.
5. Payment data
Card and payment details are processed securely by Stripe. LaunchAudit does not store full card numbers or sensitive payment credentials.
6. Data retention
We retain customer, order, and audit records for as long as reasonably necessary for service delivery, legal compliance, tax and accounting purposes, dispute resolution, and business record-keeping.
7. Your rights
Where applicable, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data. To exercise any of these rights, contact us at support@launchaudit.net.
8. International users
LaunchAudit accepts customers internationally. The service is operated by a UK-registered company and is subject to UK law.
9. Updates to this policy
This policy may be updated from time to time. Material changes will be reflected on this page with an updated date.
10. Contact
For any privacy questions, email support@launchaudit.net.